Business Management (2016)

Other Idaho CTE sets

FUNCTIONS OF MANAGEMENT1

  • 1

    Planning Function1.1

    1. 1

      Explain what planning is and why it is done.1.1.1

    2. 2

      Demonstrate the ability to set priorities.1.1.2

    3. 3

      Apply the decision-making process to a business application.1.1.3

    4. 4

      List the steps in problem solving.1.1.4

    5. 5

      Define the role of strategic planning in a business.1.1.5

    6. 6

      Identify factors involved with a strategic plan.1.1.6

    7. 7

      Describe the process involved in developing a budget.1.1.7

    8. 8

      Evaluation and measurement strategies for the effectiveness of plan implementation.1.1.8

    9. 9

      Explore company values, vision and mission statement.1.1.9

  • 2

    Organizing Function1.2

    1. 1

      Explain the importance of organizing for the business.1.2.1

    2. 2

      Explain how the organizing function relates to using various resources to accomplish strategic goals.1.2.2

    3. 3

      Explain the advantages and disadvantages of centralization and decentralization.1.2.3

    4. 4

      Describe how the organization provides for accountability through authority and responsibility.1.2.4

    5. 5

      Demonstrate ability to delegate responsibilities.1.2.5

    6. 6

      Develop procedures for efficient workflow.1.2.6

    7. 7

      Prepare an agenda and conduct an orderly meeting.1.2.7

  • 3

    Directing Function1.3

    1. 1

      Identify the need for leadership.1.3.1

    2. 2

      Identify leaders.1.3.2

    3. 3

      Describe leadership qualities (e.g., personality traits) of effective leaders.1.3.3

    4. 4

      Compare and contrast alternative leadership styles and the appropriate style for a given situation.1.3.4

    5. 5

      Compare and contrast the leading/directing function to other management functions.1.3.5

    6. 6

      Describe management's role in stimulating innovation and creativity.1.3.6

  • 4

    Controlling and Evaluating Functions1.4

    1. 1

      Define the control function and discuss how to apply it to one’s life.1.4.1

    2. 2

      Discuss why the control function is used in business.1.4.2

    3. 3

      Determine the controlling strategy to be used for a given business situation1.4.3

    4. 4

      Determine alternative actions when goals are not being met in a specific situation (e.g., changing goals, changing strategies)1.4.4

    5. 5

      Prepare managerial reports about production, personnel, equipment, and operational costs.1.4.5

    6. 6

      Evaluate job applicants based upon interviews.1.4.6

FINANCIAL DECISION MAKING2

  • 1

    Internal and External Financial Statements2.1

    1. 1

      Describe why financial statements are important2.1.1

    2. 2

      Analyze and interpret data on financial statements2.1.2

  • 2

    Financial Data in Planning2.2

    1. 1

      Distinguish between short- and long-term plans.2.2.1

    2. 2

      Describe how a sales forecast can be a short- or long-term plan.2.2.2

  • 3

    Funding Sources2.3

    1. 1

      Identify traditional sources for securing financing.2.3.1

    2. 2

      Compare and contrast traditional and nontraditional sources for securing financing.2.3.2

    3. 3

      Identify the relationships among price, market share, and profitability.2.3.3

COMPETITIVE ANALYSIS AND MARKETING STRATEGIES3

  • 1

    Business Competition3.1

    1. 1

      Identify ways businesses compete with one another (e.g., quality, service, status, price).3.1.1

    2. 2

      Define market share.3.1.2

    3. 3

      Compare and contrast various forms of competition (e.g., pure competition, oligopoly, monopolistic.3.1.3

    4. 4

      Describe how various laws impact competition (e.g., Sherman Act, Robinson-Patman).3.1.4

  • 2

    Competitive Advantage3.2

    1. 1

      Calculate the return on investment when given a set of financial data.3.2.1

    2. 2

      Describe ways to increase market share.3.2.2

    3. 3

      Analyze relative competitive strengths and weaknesses using appropriate tools [e.g., strengths, weaknesses, opportunities, threats (SWOT)].3.2.3

  • 3

    Internal Comparisons and External Research Services3.3

    1. 1

      Explain the purposes of external research services and explain why businesses use them for competitive purposes.3.3.1

    2. 2

      Explain the purposes of internal research services and why businesses use them (e.g., consumer affairs, consumer panels, and marketing research).3.3.2

    3. 3

      Describe why an ongoing analysis of customer satisfaction is necessary for attaining competitive advantage.3.3.3

HUMAN RESOURCE MANAGEMENT4

  • 1

    Employee Development4.1

    1. 1

      Explain why orientation and ongoing training are needed for successful employee performance.4.1.1

    2. 2

      State why professional development is a shared responsibility between the business and the individual.4.1.2

    3. 3

      Identify different types of orientation and training needed.4.1.3

    4. 4

      Explain the relationship of continuous training to professional development.4.1.4

    5. 5

      Identify the benefits of other forms of employee development (e.g., workshops, conferences, course work, and professional associations).4.1.5

    6. 6

      Determine preventive actions for office communication problems.4.1.6

    7. 7

      Describe diversity and explain why it matters (e.g. social media).4.1.7

  • 2

    Evaluation4.2

    1. 1

      Explain the need for employee evaluation.4.2.1

    2. 2

      Explain how employees are evaluated.4.2.2

    3. 3

      Identify the consequences to employees of positive or negative performance appraisals.4.2.3

    4. 4

      Describe the procedures used in the evaluation process and why they are needed.4.2.4

    5. 5

      Design an evaluation system.4.2.5

    6. 6

      Describe the legal implications of using performance appraisals to terminate or demote employees.4.2.6

    7. 7

      Choose appropriate action in solving problems involving violation of business principles.4.2.7

  • 3

    Recruiting and Selection4.3

    1. 1

      Identify recruiting sources of new employees.4.3.1

    2. 2

      Identify methods used to recruit and select employees.4.3.2

    3. 3

      Complete a job application form.4.3.3

    4. 4

      Describe legislation affecting the selection process and why it is important (e.g., affirmative action, right to privacy).4.3.4

    5. 5

      Identify common selection tools and determine why they are used (e.g., interview, tests, reference checks).4.3.5

    6. 6

      Develop a job description and determine how it will be used in the recruiting process.4.3.6

  • 4

    Labor Contract Implementation4.4

    1. 1

      Describe the common elements of a labor contract.4.4.1

    2. 2

      Outline the procedures involved in the grievance process.4.4.2

    3. 3

      Discuss the role of human resources personnel in the collective bargaining process.4.4.3

  • 5

    Compensation, Promotion, Benefits, and Incentives4.5

    1. 1

      Identify benefits available to all employees.4.5.1

    2. 2

      Explain the methods used to compensate employees (e.g., wages, salary, commission).4.5.2

    3. 3

      Identify various career paths available to employees.4.5.3

    4. 4

      Calculate wages paid under various compensation methods.4.5.4

    5. 5

      Describe policies and procedures used to manage compensation (e.g., company performance, benchmarking, profit sharing).4.5.5

    6. 6

      Establish criteria for promoting employees.4.5.6

    7. 7

      Describe the relative merits and possible disadvantages of internal promotion vs. hiring from outside.4.5.7

  • 6

    Separation, Termination and Transition4.6

    1. 1

      Define the concept of downsizing and why it occurs.4.6.1

    2. 2

      Describe programs available to assist displaced employees.4.6.2

    3. 3

      Discuss how internal and external factors can affect downsizing (e.g., economy, competition, government regulations).4.6.3

    4. 4

      Identify the consequences of downsizing on the individual, the company, the economy, and society.4.6.4

    5. 5

      Discuss whether a company has a responsibility to provide retraining programs and severance packages for displaced workers.4.6.5

  • 7

    Labor Legislation4.7

    1. 1

      Describe how the workplace has changed as a result of labor legislation (e.g., drug testing, ADA, sexual harassment, safety).4.7.1

    2. 2

      Describe why the workplace has changed as a result of labor legislation.4.7.2

    3. 3

      Discuss the viability of specific labor legislation.4.7.3

    4. 4

      Discuss the effect of legislation has had on company productivity and profitability.4.7.4

  • 8

    Internal Communications4.8

    1. 1

      Describe the methods used by management to communicate with employees (e.g., formal and informal).4.8.1

    2. 2

      Demonstrate the effective use of various communication methods.4.8.2

    3. 3

      Differentiate among the various electronic and non electronic telecommunication methods.4.8.3

    4. 4

      Explain the importance of timely communication of information pertinent to employees.4.8.4

ORGANIZATIONAL STRUCTURE5

  • 1

    Basic Organizational Structures5.1

    1. 1

      Identify the levels of management.5.1.1

    2. 2

      Describe line vs. staff departments and the authority relationship between them.5.1.2

    3. 3

      Differentiate between tall and flat organizational structures.5.1.3

  • 2

    Business Ownership5.2

    1. 1

      Identify and provide examples of basic ownership forms.5.2.1

    2. 2

      Compare and contrast the forms of business ownership.5.2.2

    3. 3

      Identify variations of basic ownership forms (e.g., franchises, employee stock ownership programs).5.2.3

  • 3

    Organizational Models5.3

    1. 1

      State the advantages and disadvantages of the team concept to the organization.5.3.1

    2. 2

      Discuss the interrelationships of a variety of organizational models (e.g., line, line and staff, functional).5.3.2

    3. 3

      Analyze organizational charts and determine how they need to be modified.5.3.3

    4. 4

      Design an organizational chart.5.3.4

    5. 5

      Describe the effects of group dynamics on group decision making and consensus building.5.3.5

GENERAL MANAGMENET SKILLS6

  • 1

    Time Management Skills6.1

    1. 1

      Discuss the importance of time management, both professionally and personally, including the consequences of poor time management skills.6.1.1

    2. 2

      Perform a personal time management analysis for a given period of time.6.1.2

    3. 3

      Develop a time management plan using cases and simulations.6.1.3

  • 2

    Technology in Management6.2

    1. 1

      Describe the role of technology in the overall management process.6.2.1

    2. 2

      Use current technology in various facets of the managerial process.6.2.2

  • 3

    Networking Skills6.3

    1. 1

      Describe the advantages of networking in order to achieve personal and professional advancement.6.3.1

    2. 2

      Identify available resources inside and outside of the school useful for making professional contacts (e.g., career development centers, business schools, alumni, business leaders).6.3.2

    3. 3

      Develop liaisons with community and professional organizations using strategies such as internships, volunteer work, and membership in organizations.6.3.3

    4. 4

      Demonstrate a knowledge of professional organizations.6.3.4

  • 4

    Entrepreneurial Thinking6.4

    1. 1

      Define the entrepreneurial way of thinking and describe why it is important (e.g. opportunity recognition).6.4.1

    2. 2

      Use the entrepreneurial way of thinking in one’s own life.6.4.2

    3. 3

      Apply the entrepreneurial way of thinking to solving managerial problems.6.4.3

KNOWLEDGE OF ETHICS7

  • 1

    Ethics in Decision Making7.1

    1. 1

      Describe a personal code of ethical behavior.7.1.1

    2. 2

      Explain the importance of trust for the successful conduct of business.7.1.2

    3. 3

      Give examples of how unethical behavior results in higher prices for consumers (e.g., insurance fraud).7.1.3

    4. 4

      Describe how and why different cultures have different ethical systems.7.1.4

    5. 5

      Explain the difference between ethics and governmental regulations.7.1.5

    6. 6

      Describe a business code of ethical behavior.7.1.6

    7. 7

      Give examples of how unethical behavior leads to governmental regulations.7.1.7

    8. 8

      Determine appropriate action in situations requiring application of business ethics.7.1.8

    9. 9

      Explain the law of precedent in the legal system.7.1.9

    10. 10

      Discuss legislation related to technology with a focus on electronic transitions, computers, and the internet.7.1.10

  • 2

    Code of Ethics7.2

    1. 1

      Identify ethical considerations resulting from technological advances (e.g., computer snooping or hacking).7.2.1

    2. 2

      Identify ethical considerations resulting from increasing international competition (e.g., dumping goods on the market at below-cost prices; and trading with countries where unfair labor practices, bribery, and human rights violations exist).7.2.2

    3. 3

      Identify ethical considerations resulting from increasing business positioning with politicians (e.g., should gifts, lobbying, and honoraria be given to political leaders for business gain?)7.2.3

    4. 4

      Identify ethical considerations involving employer/employee relationships (e.g., poor working conditions, hours wasted on the job, employee theft).7.2.4

    5. 5

      Identify ethical considerations affecting consumers (e.g., false advertising, shoplifting).7.2.5

    6. 6

      Select the best ways to handle confidential information.7.2.6

    7. 7

      Examine the role of social responsibility in decision making.7.2.7

  • 3

    Social Responsibility7.3

    1. 1

      Define social responsibility.7.3.1

    2. 2

      Identify ways in which a business organization demonstrates social responsibility.7.3.2

    3. 3

      Identify ways in which a business organization demonstrates social responsibility toward its internal and external stakeholders.7.3.3

    4. 4

      Discuss the impacts resulting from business organizations being socially responsibility toward their internal and external stakeholders.7.3.4

    5. 5

      Recognize the long-term impact of practicing social responsibility.7.3.5

    6. 6

      Identify government regulations that have resulted from social irresponsibility.7.3.6

GOVERNMENT REGULATIONS AND SOCIAL RESPONSIBILITY8

  • 1

    Government Regulations8.1

    1. 1

      Compare the relative merits of having more vs. less government regulation of business.8.1.1

    2. 2

      Identify the effects regulation has had on specific industries (e.g., long-distance telephone service).8.1.2

    3. 3

      Compare specific government regulations and their impact on doing business both domestically and internationally.8.1.3

    4. 4

      Identify the regulating responsibilities held by various government agencies (e.g., FTC, USDA, CPSC).8.1.4

    5. 5

      Discuss how business influences government regulation (e.g., through lobbying).8.1.5

  • 2

    Community Involvement8.2

    1. 1

      Discuss why the definition of “community” (e.g., local area, regional area, national, international) differs among businesses.8.2.1

    2. 2

      Identify specific ways in which a company can help its community (e.g., jobs, taxes, contributions to special community projects).8.2.2

    3. 3

      Explain the pros and cons of various levels of community involvement by a business.8.2.3

FUNCTIONS OF ORGANIZED LABOR9

  • 1

    Roles of Organized Labor and its Influences9.1

    1. 1

      Describe the history of the labor movement and why unions were organized.9.1.1

    2. 2

      Describe the collective bargaining process including the use of mediators and arbitrators.9.1.2

    3. 3

      Describe legal strategies used by labor and management to gain competitive advantage in contract negotiations (e.g., strikes, boycotts, layoffs, lockouts).9.1.3

    4. 4

      Identify federal legislation which has affected organized labor and management and explain its effect.9.1.4

    5. 5

      Explain why the participation of workers in labor unions has changed.9.1.5

    6. 6

      Describe illegal strategies which have been used by labor and management to gain competitive advantage (e.g., wildcat strikes, secondary boycotts, preventing workers from forming unions).9.1.6

    7. 7

      Describe the changing provisions for the labor contract and reasons for such changes.9.1.7

    8. 8

      Describe the process involved in forming and operating a labor union.9.1.8

OPERATIONS MANAGEMENT10

  • 1

    Operations Management Principles and Procedures10.1

    1. 1

      Describe the importance of maintaining close working relationships with external suppliers.10.1.1

    2. 2

      Identify the factors considered when selecting suppliers (e.g., quality, price, reliable delivery).10.1.2

    3. 3

      Identify sources for raw materials and parts, both domestic and international.10.1.3

    4. 4

      Compare and contrast the production of parts internally vs. procurement from external sources.10.1.4

  • 2

    Managing Inventory10.2

    1. 1

      Identify the problems associated with having too much or too little inventory.10.2.1

    2. 2

      Apply methods used to count and inspect incoming inventory.10.2.2

    3. 3

      Identify the basic forms of inventory carried by a manufacturing firm (e.g., materials and parts, work in process, finished goods).10.2.3

    4. 4

      Identify appropriate situations in which a Just-In-Time inventory system can and should be used.10.2.4

    5. 5

      Develop a system for maintaining inventory system can and should be used.10.2.5

    6. 6

      Develop a system for maintaining inventory control (e.g., receiving, tracking, securing, reordering).10.2.6

POSITIVE CUSTOMER RELATIONS11

  • 1

    Positive Relationships to Enhance Company Image11.1

    1. 1

      Evaluate the nature of positive customer relations.11.1.1

    2. 2

      Demonstrate a customer service mindset.11.1.2

    3. 3

      Apply business policies to respond appropriately to customer inquiries.11.1.3

    4. 4

      Explain management’s role in customer relations.11.1.4

  • 2

    Resolving Conflicts to Encourage Repeat Business11.2

    1. 1

      Resolve difficult customer situations.11.2.1

    2. 2

      Formulate solutions to customer/client complaints.11.2.2

  • 3

    Brand Promise11.3

    1. 1

      Describe a company’s brand promise.11.3.1

    2. 2

      Determine ways of reinforcing a company’s image through employee performance.11.3.2

  • 4

    Customer Relationship Management11.4

    1. 1

      Discuss the nature of customer relationship management.11.4.1

    2. 2

      Explain the role of ethics in customer relationship management.11.4.2

    3. 3

      Describe the use of technology in customer relationship management.11.4.3

PROJECT MANAGEMENT12

  • 1

    Project Plan12.1

    1. 1

      Prepare and critique a project plan.12.1.1

    2. 2

      Explain the importance of organizing the implementation of the plan.12.1.2

    3. 3

      Explain the various resources available to accomplish the goal of plan implementation.12.1.3

    4. 4

      Describe the elements of project delegation.12.1.4

    5. 5

      Describe how proper implementation of human resources provides accountability by delegating authority and responsibility.12.1.5

    6. 6

      Implement the plan.12.1.6

Frequently asked questions

What grade levels do these standards cover?
Grade 9, Grade 10, Grade 11, and Grade 12
Where can I read the official document?
IDAHO BUSINESS MANAGEMENT PROGRAM STANDARDS 2016

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