Medical Assisting Services 51.0801.00 (2022/23)
Other Arizona CTE sets
- Early Childhood Education (2024)
- FCCLA Advisor Professional Standards
- AgriScience
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- Business Management
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- CTE - Sports Medicine and Rehabilitation
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- Digital Photography (2020)
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- Education Professions
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- Engineering Technical Standards
- Fashion Design and Merchandising
- Film & TV Production
- Graphic Design
- Graphic Design, Graphic Arts Production, Digital Communications
- High School
- Home Health Aide
- JROTC
- Marketing
- Music and Audio Production (2020)
- Network Security
- Nursing Services
- Professional Skill Standards
- Professional Skills
- SkillsUSA Professional Standards
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- Software and App Design 11.0202.00 (2024)
- Stagecraft
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- ACCOUNTING 52.0301.00
- AIR TRANSPORTATION 49.0100.00 DRONE TECHNOLOGY
- AUTOMATION AND ROBOTICS 48.0500.20
- Automation and Robotics 48.0500.20 (2022/23)
- COSMETOLOGY AND RELATED SERVICES
- DENTAL ASSISTING 51.0600.00 (2021)
- Dental Assisting 51.0600.00 (2022/23)
- FIRE SERVICE, 43.0200.00
- HOME HEALTH AIDE, 51.2602.00
- LABORATORY ASSISTING, 51.0802.00
- LAW AND PUBLIC SAFETY, 43.0100.00
- MEDICAL ASSISTING SERVICES 51.0800.60
- MEDICAL RECORDS TECHNOLOGIES 51.0707.00
- MENTAL AND SOCIAL HEALTH TECHNICIAN 51.1500.00
- NURSING SERVICES, 51.3900.00
- Pharmacy Support Services (2022/23)
- PHARMACY SUPPORT SERVICES, 51.0800.20
- Physical Therapy
- THERAPEUTIC MASSAGE, 51.3500.00
- VETERINARY ASSISTING, 51.0808.00
- VETERINARY ASSISTING, 51.0808.00 UPDATED 11/2020
- Accounting & Related Services (2007)
- Advanced Construction Technologies (2007)
- Advertising and Public Relations (2009)
- Aircraft Mechanics (2012)
- Arizona Professional Skills
- CAVIT Drone Technology Program
- Cosmetology and Related Services 12.0400.00
Other Arizona CTE sets
- Early Childhood Education (2024)
- FCCLA Advisor Professional Standards
- AgriScience
- Automotive Collision Repair
- Automotive Technologies
- Business Management
- Business Management
- Construction Technologies
- CTE - Sports Medicine and Rehabilitation
- Culinary Arts
- Culinary Arts (2025)
- Digital Communication
- Digital Photography (2020)
- Early Childhood Education (2016)
- Education Professions
- Emergency Medical Services
- Engineering Technical Standards
- Fashion Design and Merchandising
- Film & TV Production
- Graphic Design
- Graphic Design, Graphic Arts Production, Digital Communications
- High School
- Home Health Aide
- JROTC
- Marketing
- Music and Audio Production (2020)
- Network Security
- Nursing Services
- Professional Skill Standards
- Professional Skills
- SkillsUSA Professional Standards
- Software and App Design
- Software and App Design 11.0202.00 (2024)
- Stagecraft
- Technology Devices Maintenance
- ACCOUNTING 52.0301.00
- AIR TRANSPORTATION 49.0100.00 DRONE TECHNOLOGY
- AUTOMATION AND ROBOTICS 48.0500.20
- Automation and Robotics 48.0500.20 (2022/23)
- COSMETOLOGY AND RELATED SERVICES
- DENTAL ASSISTING 51.0600.00 (2021)
- Dental Assisting 51.0600.00 (2022/23)
- FIRE SERVICE, 43.0200.00
- HOME HEALTH AIDE, 51.2602.00
- LABORATORY ASSISTING, 51.0802.00
- LAW AND PUBLIC SAFETY, 43.0100.00
- MEDICAL ASSISTING SERVICES 51.0800.60
- MEDICAL RECORDS TECHNOLOGIES 51.0707.00
- MENTAL AND SOCIAL HEALTH TECHNICIAN 51.1500.00
- NURSING SERVICES, 51.3900.00
- Pharmacy Support Services (2022/23)
- PHARMACY SUPPORT SERVICES, 51.0800.20
- Physical Therapy
- THERAPEUTIC MASSAGE, 51.3500.00
- VETERINARY ASSISTING, 51.0808.00
- VETERINARY ASSISTING, 51.0808.00 UPDATED 11/2020
- Accounting & Related Services (2007)
- Advanced Construction Technologies (2007)
- Advertising and Public Relations (2009)
- Aircraft Mechanics (2012)
- Arizona Professional Skills
- CAVIT Drone Technology Program
- Cosmetology and Related Services 12.0400.00
PREPARE EXAM ROOM FOR PATIENTMED.1.0
- 1
Disinfect and prepare patient care areas prior to and after each patient encounter and at the end of the dayMED.1.1
- 2
Check for safety hazards before each patient encounter and at the end of dayMED.1.2
- 3
Stock instruments and replenish all suppliesMED.1.3
- 4
Disinfect and ensure functionality of instruments and equipment and report any concerns appropriatelyMED.1.4
- 5
Prepare instruments and equipment needed for patient careMED.1.5
- 6
Check expiration date of supplies and properly dispose of expired suppliesMED.1.6
MANAGE FINANCIAL AND INSURANCE TRANSACTIONSMED.2.0
- 1
Review insurance claim forms for content (e.g., appropriate terminology, insurance plans, current ICD/CPT codes, and HIPAA regulations)MED.2.1
- 2
Differentiate among payer types and patient responsibilities [i.e., copay, co-insurance, deductible, self-pay, Advance Beneficiary Notice (ABN), etc.]MED.2.2
- 3
Explain Explanation of Benefits (EOB) to the patientMED.2.3
- 4
Identify and enter diagnosis/procedure codes and charges accuratelyMED.2.4
- 5
Perform bookkeeping procedures (e.g., post charges and reconcile daily receivables)MED.2.5
UTILIZE MEDICAL TERMINOLOGYMED.3.0
- 1
Identify and define medical terminology (e.g., root word, prefixes, and suffixes)MED.3.1
- 2
Identify and use approved medical abbreviationsMED.3.2
DEMONSTRATE COMMUNICATION SKILLSMED.4.0
- 1
Demonstrate appropriate written, verbal, and nonverbal communication skillsMED.4.1
- 2
Describe and explain coping skills (e.g., trauma, dying, and death)MED.4.2
- 3
Apply coping skills (e.g., trauma, dying, and death)MED.4.3
- 4
Utilize screening tools (i.e., depression, abuse, pain, etc.), document, and report patient status MED.4.4
- 5
Describe and explain cultural diversity in the healthcare settingMED.4.5
- 6
Demonstrate telephone communication skills (e.g., answering, screening, and documenting)MED.4.6
PERFORM SCHEDULING, CHARTING, AND OTHER OFFICE FUNCTIONSMED.5.0
- 1
Prepare, obtain, and verify patient information for scheduling, registration, and check-in using two forms of patient identification (i.e., state-issued driver’s license, insurance card, photo ID, etc.)MED.5.1
- 2
Practice confidentiality of patient data following HIPAA regulationsMED.5.2
- 3
Identify and use the correct chart forms (paper and electronic)MED.5.3
- 4
Follow proper charting documentation procedures (e.g., note date, time, and reason for visit)MED.5.4
- 5
Utilize data collection formats for record keeping [e.g., Subjective, Objective, Assessment, and Plan (SOAP); chief complaint, history, examination, details of complaints, drugs and dosage, assessment, and return visit (CHEDDAR); History, Physical, Impression, Plan (HPIP); Health Practitioners’ Intervention Program (HPIP); problem-oriented medical record (POMR); and Situation-Background-Assessment-Recommendation (SBAR)] MED.5.5
- 6
Sort and prioritize mail, email, and FAXES (paper and electronic)MED.5.6
- 7
Explain the use of the patient portalMED.5.7
- 8
Prioritize and process telephone callsMED.5.8
- 9
Obtain prior authorization from insurance companiesMED.5.9
- 10
Obtain eligibility benefits and process referralsMED.5.10
- 11
Process patient for checkout and provide any additional instructions, and plan of careMED.5.11
- 12
Perform basic computer applications (i.e., word processing, email, spreadsheet, electronic health records, practice management software, etc.)MED.5.12
PREPARE PATIENT FOR PHYSICAL EXAMINATIONMED.6.0
- 1
Request two identifiers from each patient (i.e., DOB, first and last name, passport, etc.) MED.6.1
- 2
Obtain and record accurate vital signs (including manual blood pressure) and report abnormal findingsMED.6.2
- 3
Obtain and record reason for visit, allergies, medication history, pain level, and necessary screening toolsMED.6.3
- 4
Collect patient weight, height, and BMI MED.6.4
- 5
Measure chest and head circumference of pediatric patientMED.6.5
- 6
Recognize changes in patient condition and report changes to licensed healthcare providerMED.6.6
- 7
Prepare patient for exam or procedure (gown/drape)MED.6.7
- 8
Place patient in appropriate position for procedure (e.g., sitting, standing, supine, Sims, Fowler’s, semi-Fowler, prone, Trendelenburg, and lithotomy) MED.6.8
- 9
Provide for patient comfort, safety, and privacy/modestyMED.6.9
- 10
Instruct patients in preparation for examinations and procedures (e.g., routine physical exams and specialty exams)MED.6.10
ADMINISTER SELECTED TREATMENTS AND MEDICATIONSMED.7.0
- 1
Change dressings or bandagesMED.7.1
- 2
Perform wound care (e.g., sterile technique and cultures), and recognize changes in wound to be reported to licensed healthcare provider MED.7.2
- 3
Remove sutures and skin staplesMED.7.3
- 4
Assist with physical modalities (e.g., application of heat/cold, splints/slings, ACE bandages, and cast removal)MED.7.4
- 5
Confirm written order, prepare, and administer correct medication according to use, dosage, side effects, contraindications, and patient educationMED.7.5
- 6
Re-verify two patient identifiers and patient allergies prior to medication administrationMED.7.6
- 7
Perform dosage calculations and units of measurementsMED.7.7
- 8
Administer provider-prescribed medication via specified routes applying the “rights of medication administration”MED.7.8
- 9
Observe patient for adverse reactions prior to discharge and report changes to licensed healthcare providerMED.7.9
- 10
Process prescription refill order as directed by licensed healthcare providerMED.7.10
- 11
Provide vaccination information sheet and obtain patient consentMED.7.11
- 12
Administer vaccination and complete necessary documentationMED.7.12
ASSIST PROVIDER WITH PATIENT PROCEDURESMED.8.0
- 1
Identify common instruments needed for proceduresMED.8.1
- 2
Prepare and maintain a sterile field and assist provider as instructedMED.8.2
- 3
Assist provider in minor surgery or procedureMED.8.3
- 4
Collect, label, and process specimensMED.8.4
- 5
Recognize a medical emergency and assist in providing aidMED.8.5
- 6
Perform and document Clinical Laboratory Improvement Amendments (CLIA)-waived point-of-care testingMED.8.6
- 7
Employ principles of asepsis (e.g., sanitization, disinfection, and sterilization)MED.8.7
- 8
Reinforce provider instructions with patient prior to dischargeMED.8.8
MANAGE MEDICAL RECORDSMED.9.0
- 1
Identify components of the medical recordMED.9.1
- 2
Ensure accuracy and completeness of the medical recordMED.9.2
- 3
Maintain integrity and security of the medical recordMED.9.3
- 4
Identify medical filing systems (e.g., numeric and alphabetical)MED.9.4
- 5
Explain record retention practicesMED.9.5
- 6
Explain release of medical record and HIPAA requirementsMED.9.6
APPLY STANDARD PRECAUTIONS AND SAFETY MEASURESMED.10.0
- 1
Use hand hygiene according to Center for Disease Control (CDC)MED.10.1
- 2
Use Universal Precautions according to Occupational Safety and Health Administration (OSHA) and use transmission-based precautions according to CDC MED.10.2
- 3
Identify the procedure for the reporting of communicable diseases and bloodborne pathogensMED.10.3
- 4
Don, remove, and discard personal protective equipment (PPE) according to standard procedure including gloves, gowns, masks, lab coats, goggles, and face shieldsMED.10.4
- 5
Demonstrate isolation technique and the use of isolation proceduresMED.10.5
- 6
Comply with hazardous labeling requirements according to OSHA (e.g., safety signs, symbols, and special instructions)MED.10.6
- 7
Describe procedures for cleaning laboratory spillsMED.10.7
- 8
Handle and dispose of contaminated and hazardous items according to OSHA guidelinesMED.10.8
- 9
Use fire and chemical safety protocols [e.g., Safety Data Sheets (SDSs) and the use of fire extinguishersMED.10.9
- 10
Describe disaster and fire evacuation plans used by various facilities and statewide alert codesMED.10.10
- 11
Maintain a clean work area (e.g., cleaning agents, Clorox, and other disinfectants)MED.10.11
- 12
Maintain a safe work environment (e.g., proper storage of equipment, materials, and chemicals; proper containment of food and personal items; hair tied back and minimal jewelry)MED.10.12
- 13
Maintain environmental control for medications and supplies according to manufacturer specifications MED.10.13
- 14
Maintain environmental control for medications and supplies according to manufacturer specifications MED.10.14
- 15
Report and isolate unsafe conditions for self and others (e.g., frayed cords, spillages, puddles on floor, and bed rails down)MED.10.15
- 16
Demonstrate proper body mechanics and lifting techniquesMED.10.16
- 17
Demonstrate imaging safetyMED.10.17
- 18
Practice National Patient Safety Goals (NPSG) (i.e., falls, patient medication, clinical alarm systems, etc.)MED.10.18
- 19
Define and utilize Safety Data Sheets (SDSs) MED.10.19
- 20
Perform autoclaving following American National Standards Institute/Association for the Advancement of Medical Instrumentation (ANSI/AAMI) guidelinesMED.10.20
APPLY LEGAL AND ETHICAL PRACTICESMED.11.0
- 1
Follow local, state, and federal laws, rules, and regulations for Medical AssistantsMED.11.1
- 2
Explain HIPAA regulations and requirements (i.e., disclosure of information to a spouse, employer request for records, creation of NPI number, etc.)MED.11.2
- 3
Adhere to organizational policy and procedures for Medical AssistantsMED.11.3
- 4
Maintain positive professional relationships in the workplaceMED.11.4
- 5
Perform professional responsibilities with honesty, reliability, and integrityMED.11.5
- 6
Perform only those tasks within the Medical Assisting scope of practiceMED.11.6
PERFORM CLINICAL SKILLSMED.12.0
- 1
Perform venipunctureMED.12.1
- 2
Perform electrocardiogramsMED.12.2
- 3
Perform visual acuity and color vision testingMED.12.3
- 4
Perform audiometryMED.12.4
- 5
Perform basic spirometry and peak flow testingMED.12.5
- 6
Administer small volume nebulizer (SVN) treatmentMED.12.6
- 7
Perform pulse oximetryMED.12.7
- 8
Perform ear lavageMED.12.8
- 9
Perform capillary punctureMED.12.9
REVIEW BODY SYSTEMSMED.13.0
- 1
Identify structure, function, and disorders related to the Integumentary SystemMED.13.1
- 2
Identify structure, function, and disorders related to the Musculoskeletal SystemMED.13.2
- 3
Identify structure, function, and disorders related to the Circulatory SystemMED.13.3
- 4
Identify structure, function, and disorders related to the Respiratory SystemMED.13.4
- 5
Identify structure, function, and disorders related to the Gastrointestinal SystemMED.13.5
- 6
Identify structure, function, and disorders related to the Urinary SystemMED.13.6
- 7
Identify structure, function, and disorders related to the Nervous SystemMED.13.7
- 8
Identify structure, function, and disorders related to the Endocrine SystemMED.13.8
- 9
Identify structure, function, and disorders related to the Reproductive SystemMED.13.9
- 10
Identify structure, function, and disorders related to the Sensory SystemMED.13.10
- 11
Identify structure, function, and disorders related to the Lymphatic SystemMED.13.11
Frequently asked questions
- What grade levels do these standards cover?
- Grade 11, Grade 12, VOCATIONALTRAINING, and PROFESSIONALEDUCATION-DEVELOPMENT
- Where can I read the official document?
- Arizona CTE Standards
Keep exploring
Keep exploring CTE standards
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