Common Planner
K–12 Standards

Pharmacy Support Services (2022/23)

Other Arizona CTE sets

DEMONSTRATE THE APPLICATION OF MEDICATIONSPS1.0

  • 1.1

    Identify the top 200 drugs and match them to indicationsPS1.1

  • 1.2

    Differentiate between generic (trade) names and brand names of medicationsPS1.2

  • 1.3

    Identify common categories of drugs and naming stems that enable identification of the categoryPS1.3

  • 1.4

    Identify the five classifications of controlled substancesPS1.4

  • 1.5

    Distinguish among the five categories or schedules of drugsPS1.5

  • 1.6

    Interpret major symbols, abbreviations, and medical terminology used on prescriptionsPS1.6

  • 1.7

    Identify narrow therapeutic index medications (i.e., antiseizure, synthroid, anticoagulants, etc.)PS1.7

  • 1.8

    Differentiate among various dosages forms (i.e., tablets, capsules, ointments, creams, elixir, suspension, controlled-release, immediate-release, etc.)PS1.8

  • 1.9

    Differentiate among various routes of administration (i.e., topical, parenteral, oral, etc.)PS1.9

  • 1.10

    Recognize types and uses of available reference books (e.g., orange facts and comparisons, physicians desk reference, and red)PS1.10

IDENTIFY MEDICAL AND LEGAL CONSIDERATIONS RELATED TO PHARMACYPS2.0

  • 2.1

    Identify federal requirements for storage, handling, and disposal of nonhazardous, hazardous, and pharmaceutical substances and waste (e.g., eyewash, spill kits, sharps, and SDS)PS2.1

  • 2.2

    Explain federal guidelines for controlled substance schedules and requirements for prescriptions processing (i.e., new, refill, transfer, etc.)PS2.2

  • 2.3

    Identify proper forms for controlled substances (i.e., receiving, storing, ordering, returning, labeling, dispensing, reverse distribution, take-back programs, destruction, loss/theft, etc.)PS2.3

  • 2.4

    Identify the formula use to verify the validity of a prescriber’s DEA numberPS2.4

  • 2.5

    Describe requirements for record keeping, documentation, and record retention (e.g., length of time prescriptions are maintained, repackaged products, recalled products and supplies, and invoices)PS2.5

  • 2.6

    Discuss restricted drug programs and related prescription-processing requirements (e.g., FDA’s REM Program, prior authorization, Medicare and Medicaid insurance restrictions, and drugs such as thalidomide, isotretinoin, pseudoephedrine, and clozapine with special requirements)PS2.6

  • 2.7

    Identify professional standards related to data integrity, security, and confidentiality (e.g., HIPPA, backing up, and archiving records)PS2.7

  • 2.8

    Explain the requirement for patient consultations by a pharmacist according to OBRAPS2.8

  • 2.9

    Identify FDA recall process and requirements (e.g., medications, devices, supplies, supplements, and classifications)PS2.9

  • 2.10

    Explain the functions of the State Board of Pharmacy (SBOP) (e.g., registering pharmacists and students’ developing standards, codes, and guidelines for the pharmacy profession; handling notifications, complaints, investigations, and disciplinary hearings)PS2.10

  • 2.11

    Explain A.R.S.32-3208 as it applies to pharmacy techniciansPS2.11

  • 2.12

    Distinguish the roles and responsibilities of pharmacists, pharmacy technicians, and other pharmacy employees according to the State Board of Pharmacy (SBOP)PS2.12

  • 2.13

    Discuss guidelines for when to follow state versus federal laws and regulationsPS2.13

  • 2.14

    Describe legal parameters related to the administration of emergency care by pharmacy techniciansPS2.14

  • 2.15

    Recognize adverse drug-related emergencies and the appropriate first aidPS2.15

DEMONSTRATE MEASUREMENT AND CALCULATING SKILLSPS3.0

  • 3.1

    Use Arabic and Roman numerals, weights, and measures, conversion in temperature, and universal and standard timePS3.1

  • 3.2

    Convert within and between each of the systems of measurement (i.e., metric, household, apothecary, etc.)PS3.2

  • 3.3

    Calculate the quantities of prescriptions or medication orders to be dispensed (i.e., body surface area, ratio strengths, weight-volume, etc.) PS3.3

  • 3.4

    Use complex mathematical calculations (e.g., powder volume formula, drip rates, allegations, ratio/proportion, and percentages)PS3.4

  • 3.5

    Calculate a day’s supply for prescriptionsPS3.5

  • 3.6

    Calculate individual and total daily dosagesPS3.6

  • 3.7

    Perform sterile and nonsterile compounding calculations (i.e., dilutions, concentrations, etc.)PS3.7

 DEMONSTRATE THE BASICS OF PHARMACOLOGY PRESCRIPTION AND NONPRESCRIPTION MEDICATIONSPS4.0

  • 4.1

    Differentiate between contraindications and drug interactions (i.e., drug-drug, drug-food, drug-OTC, pregnancy, breastfeeding, allergies, etc.)PS4.1

  • 4.2

    Differentiate between side effects and adverse drug reactions (e.g., rash, hives, light headedness, vomiting, migraine, addiction, miscarriage, bleeding, deafness, and depression)PS4.2

  • 4.3

    Identify common over-the-counter, behind-the-counter, and dietary supplements/vitamins and their indicationsPS4.3

  • 4.4

    Explain the role of the body system with medications and how they relate to absorption, distribution, metabolism, and excretion with medicationPS4.4

  • 4.5

    Differentiate among therapeutic classes of drugs (i.e., analgesics, antipyretics, etc.)PS4.5

  • 4.6

    Recognize common vaccines and immunization schedules (e.g., storage and common use)PS4.6

RECOGNIZE STERILE AND NONSTERILE COMPOUNDING REQUIREMENTSPS5.0

  • 5.1

    Define pharmacy compounding terminologyPS5.1

  • 5.2

    Demonstrate infection control processes (e.g., hand washing, laminar air flow, clean room, PPE, and universal precautions)PS5.2

  • 5.3

    Identify safety protocols in the handling and disposal requirements of all medications (e.g., receptacles and sharps containers)PS5.3

  • 5.4

    Use documentation for sterile, nonsterile, and repackaged productsPS5.4

  • 5.5

    Determine physical and chemical incompatibilities related to nonsterile compounding and reconstitution (e.g., beyond use dating)PS5.5

  • 5.6

    Identify the selection and use of equipment and supplies used in compoundingPS5.6

  • 5.7

    Identify and demonstrate sterile compounding processes following aseptic techniquesPS5.7

  • 5.8

    Explain role of USP (United States Pharmacopeia) to ensure the quality of sterile compoundingPS5.8

  • 5.9

    Identify and demonstrate nonsterile compounding processes (e.g., ointments and lotions)PS5.9

APPLY METHODS TO ENSURE MEDICATION SAFETYPS6.0

  • 6.1

    Identify safety strategies to reduce errors in prescription or medication orders (e.g., correct patient, look-alike/sound-alike medications, tall man lettering, leading and trailing zeroes, high-alert/risk medications, and limit use of error-prone abbreviations and medications)PS6.1

  • 6.2

    Identify types of medications that require package inserts and guidelinesPS6.2

  • 6.3

    Identify issues that require pharmacist intervention (i.e., DUR, ADE, OTC recommendation; therapeutic substitution; misuse; missed dose; etc.)PS6.3

APPLY PROCEDURES FOR RECEIVING AND PROCESSING PRESCRIPTIONS AND REFILLSPS7.0

  • 7.1

    Prepare medications within the scope of practice as documented in the Arizona Board of Pharmacy laws and regulationsPS7.1

  • 7.2

    Identify the elements needed on a prescription (e.g., date of issue; patient’s name and address; clinician name, address, and DEA number; drug name; drug strength; dosage form; quantity prescribed; directions for use; number of refills; and signature of prescriber)PS7.2

  • 7.3

    Analyze prescriptions or medication orders for completeness, accuracy, authenticity, legality, and reimbursement eligibilityPS7.3

  • 7.4

    Demonstrate database software used for entering, retrieving, and maintaining prescription and refill information (i.e., patient profile including special requests)PS7.4

  • 7.5

    Follow the established protocol for retrieving drugs from inventory and preparing medicationsPS7.5

  • 7.6

    Calculate and measure medications using a manual or an automated systemPS7.6

  • 7.7

    Label drug products including auxiliary labels (e.g., poison, shake well before using, store away from direct sunlight, for external use only, and take on empty stomach)PS7.7

  • 7.8

    Determine packaging requirements (e.g., types of bags, syringes, glass, PVC, child resistant, and light resistant)PS7.8

  • 7.9

    Follow the established protocol in dispensing and distributing drugs and medications (e.g., validation, documentation, and distribution)PS7.9

  • 7.10

    Identify situations when refills and renewals need to be reviewed by the pharmacistPS7.10

  • 7.11

    Identify special requests on the prescription (i.e., safety/non-safety caps)PS7.11

PROVIDE CUSTOMER/PATIENT SERVICES AND COMMUNICATIONSPS8.0

  • 8.1

    Use effective strategies for greeting, servicing, and thanking all customers/patients including non-English speaking individuals and those with special needs (e.g., vision or hearing impairments, low reading level, and difficulty understanding instructions)PS8.1

  • 8.2

    Apply appropriate communication techniques for obtaining required health information (i.e., insurance, OTC meds and supplements, birth date and address verification, etc.)PS8.2

  • 8.3

    Identify situations where showing empathy to customers/patients may be necessaryPS8.3

  • 8.4

    Distinguish between retail versus hospital responsibilities and working conditions for the pharmacy technicianPS8.4

APPLY PROCEDURES FOR INVENTORY CONTROLPS9.0

  • 9.1

    Explain the function and application of the national drug code (NDC) numbers, lot numbers, and expiration datesPS9.1

  • 9.2

    Follow established practices to place drug and device orders by phone and electronicallyPS9.2

  • 9.3

    Follow established practices to receiving itemsPS9.3

  • 9.4

    Follow established practices related to storage requirements (e.g., refrigeration, freezer, warmer, chemical stability, and lock up)PS9.4

  • 9.5

    Follow established practices related to remove items (e.g., recalls, returns, outdates, and reverse distribution)PS9.5

  • 9.6

    Explain the use of a barcoding system (e.g., improve accuracy, increase productivity, and control inventory)PS9.6

  • 9.7

    Follow established practices to maintain a secure inventory to prevent theft by patients and staffPS9.7

APPLY PROCEDURES FOR BILLING AND INSURANCEPS10.0

  • 10.1

    Describe various reimbursement policies and plans [e.g., HMOs, PPOs, private plans, Medicare and Medicaid, and third-party reimbursement systems (i.e., PBM, medication assistance programs, coupons, self-pay, etc.)]PS10.1

  • 10.2

    Identify and input components required to process a third-party claim (e.g., BIN, PCN, prescription group code, and person code)PS10.2

  • 10.3

    Explain third-party resolution [e.g., Coordination of Benefits (COB), prior authorization, rejected claims, and plan limitations]  PS10.3

  • 10.4

    Recognize the formulary or approved/preferred product list or systemPS10.4

Frequently asked questions

What grade levels do these standards cover?
Grade 11, Grade 12, VOCATIONALTRAINING, and PROFESSIONALEDUCATION-DEVELOPMENT
Where can I read the official document?
AZCTE

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