Introduction to Automotive Service (2016): Grades 9, 10, 11, 12

Other North Carolina CTE sets

Adopted

Understand Automotive Technology Careers1.00

  • ST-G-1.

    Identify and demonstrate knowledge of careers in Automotive TechnologyST-G-1

  • ST-G-2.

    Demonstrate knowledge of ASE certificationsST-G-2

  • ST-G-3.

    Demonstrate knowledge of NATEF accreditationST-G-3

Understand Shop and Personal Safety2.00

  • ST-A-1.

    Identify general shop safety rules and procedures.ST-A-1

  • ST-A-2.

    Utilize safe procedures for handling of tools and equipment.ST-A-2

  • ST-A-3.

    Identify and use proper placement of floor jacks and jack stands.ST-A-3

  • ST-A-4.

    Identify and use proper procedures for safe lift operation.ST-A-4

  • ST-A-5.

    Utilize proper ventilation procedures for working within the lab/shop area.ST-A-5

  • ST-A-6.

    Identify marked safety areas.ST-A-6

  • ST-A-7.

    Identify the location and the types of fire extinguishers and other fire safety equipment; demonstrate knowledge of the procedures for using fire extinguishers and other fire safety equipment.ST-A-7

  • ST-A-8.

    Identify the location and use of eye wash stations.ST-A-8

  • ST-A-9.

    Identify the location of the posted evacuation routes.ST-A-9

  • ST-A-10.

    Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities.ST-A-10

  • ST-A-11.

    Identify and wear appropriate clothing for lab/shop activities.ST-A-11

  • ST-A-12.

    Secure hair and jewelry for lab/shop activities.ST-A-12

  • ST-A-13.

    Demonstrate awareness of the safety aspects of supplemental restraint systems (SRS), electronic brake control systems, and hybrid vehicle high voltage circuits.ST-A-13

  • ST-A-14.

    Demonstrate awareness of the safety aspects of high voltage circuits (such as high intensity discharge (HID) lamps, ignition systems, injection systems, etc.).ST-A-14

  • ST-A-15.

    Locate and demonstrate knowledge of material safety data sheets (MSDS).ST-A-15

Understand Cleaners and Lubricants3.00

  •  

    Demonstrate safe handling, storage and use of appropriate cleaners.

  •  

    Demonstrate safe handling, storage and use of appropriate lubricants.

Understand Use of Tools and Equipment4.00

  • ST-B-1.

    Identify tools and their usage in automotive applications.ST-B-1

  • ST-B-2.

    Identify standard and metric designation.ST-B-2

  • ST-B-3.

    Demonstrate safe handling and use of appropriate tools.ST-B-3

  • ST-B-4.

    Demonstrate proper cleaning, storage, and maintenance of tools and equipment.ST-B-4

  • ST-B-5.

    Demonstrate proper use of precision measuring tools (i.e. micrometer, dial-indicator, dial-caliper).ST-B-5

Understand Vehicle Preparation5.00

  • ST-C-1.

    Identify information needed and the service requested on a repair order.ST-C-1

  • ST-C-2.

    Identify purpose and demonstrate proper use of fender covers, mats.ST-C-2

  • ST-C-3.

    Demonstrate use of the three C's (concern, cause, and correction).ST-C-3

  • ST-C-4.

    Review vehicle service history.ST-C-4

  • ST-C-5.

    Complete work order to include customer information, vehicle identifying information, customer concern, related service history, cause, and correction.ST-C-5

Understand Engine Service6.00

  • I-A-1.

    Research applicable vehicle and service information, vehicle service history, service precautions, and technical service bulletins.I-A-1

  • I-A-2.

    Verify operation of the instrument panel engine warning indicators.I-A-2

  • I-A-7.

    Identify hybrid vehicle internal combustion engine service precautions.I-A-7

  • I-C-1.

    Perform cooling system pressure and dye tests to identify leaks; check coolant condition and level; inspect and test radiator, pressure cap, coolant recovery tank, and heater core and galley plugs; determine necessary action.I-C-1

  • I-C-5.

    Perform engine oil and filter change.I-C-5

Understand Automatic Transmission/Transaxle Service7.00

  • II-A-1.

    Research applicable vehicle and service information, fluid type, vehicle service history, service precautions, and technical service bulletins.II-A-1

  • II-A-2.

    Check fluid level in a transmission or a transaxle equipped with a dip-stick.II-A-2

  • II-A-3.

    Check fluid level in a transmission or a transaxle not equipped with a dip-stick.II-A-3

  • II-A-4.

    Check transmission fluid condition; check for leaks.II-A-4

  • ASE-B-5.

    Visually inspect condition of transmission cooling system, lines, and fittings.ASE-B-5

Understand Manual Drive Train & Axle Service8.00

  • III-A-1.

    Research applicable vehicle and service information, fluid type, vehicle service history, service precautions, and technical service bulletins.III-A-1

  • III-A-3.

    Check fluid condition; check for leaks.III-A-3

  • III-B-1.

    Check and adjust clutch master cylinder fluid levelIII-B-1

  • III-B-2.

    Check for system leaks; clutchIII-B-2

  • III-E-2.

    Check and adjust differential housing fluid level.III-E-2

Understand Suspension & Steering Service9.00

  • IV-A-1.

    Research applicable vehicle and service information, fluid type, vehicle service history, service precautions, and technical service bulletins.IV-A-1

  • IV-B-2.

    Determine proper power steering fluid type; inspect fluid level and condition.IV-B-2

  • IV-B-22.

    Identify hybrid vehicle power steering system electrical circuits and safety precautionsIV-B-22

  • IV-D-1.

    Inspect tire condition; identify tire wear patterns; check for correct size and application (load and speed ratings) and adjust air pressure; determine necessary action.IV-D-1

  • IV-D-2.

    Rotate tires according to manufacturer's recommendations.IV-D-2

  • IV-D-5.

    Inspect tire and wheel assembly for air loss; perform necessary action.IV-D-5

  • ASE-D-12.

    Identify front suspension system noises, handling, ride height, and ride quality concerns; disable air suspension system.ASE-D-12

  • ASE-D-26.

    Identify rear suspension system noises, handling, and ride height concerns; disable air suspension system.ASE-D-26

  • ASE-D-18.

    Inspect front steering knuckle/spindle assemblies and steering arms.ASE-D-18

  • ASE-D-36.

    Inspect rear knuckle/spindle assembly.ASE-D-36

Understand Brake Service10.00

  • V-A-1.

    Research applicable vehicle and service information, fluid type, vehicle service history, service precautions, and technical service bulletins.V-A-1

  • V-A-3.

    Install wheel and torque lug nuts.V-A-3

  • V-B-4.

    Select, handle, store, and fill brake fluids to proper level.V-B-4

  • V-F-4.

    Check operation of brake stop light system.V-F-4

Understand Electrical/Electronic System Service11.00

  • VI-A-1.

    Research applicable vehicle and service information, vehicle service history, service precautions, and technical service bulletins.VI-A-1

  • VI-B-3.

    Maintain or restore electronic memory functions.VI-B-3

  • VI-B-4.

    Inspect and clean battery; fill battery cells; check battery cables, connectors, clamps, and hold-downs.VI-B-4

  • VI-B-6.

    Jump-start vehicle using jumper cables and a booster battery or an auxiliary power supply.VI-B-6

  • VI-B-7.

    Identify high-voltage circuits of electric or hybrid electric vehicle and related safety precautions.VI-B-7

  • VI-E-1.

    Inspect interior and exterior lamps and sockets including headlights and auxiliary lights (fog lights/driving lights); replace as needed.VI-E-1

  • VI-E-3.

    Identify system voltage and safety precautions associated with high-intensity discharge headlights.VI-E-3

  • VI-F-4.

    Verify operation of instrument panel gauges and warning/indicator lights; reset maintenance indicators.VI-F-4

  • VI-F-5.

    Verify windshield wiper and washer operation; replace wiper blades.VI-F-5

  • ASE-F-19.

    Inspect lenses; determine needed repairs.ASE-F-19

Understand Heating & Air Conditioning Service12.00

  • VII-A-1.

    Research applicable vehicle and service information, vehicle service history, service precautions, and technical service bulletins.VII-A-1

  • VII-B-2.

    Identify hybrid vehicle A/C system electrical circuits and the service/safety precautions.VII-B-2

  • ASE-G-6.

    Inspect and clean evaporator drainsASE-G-6

  • ASE-G-2.

    Visually check A/C components for signs of leaks.ASE-G-2

Understand Engine Performance Service13.00

  • VIII-A-1.

    Research applicable vehicle and service information, vehicle service history, service precautions, and technical service bulletins.VIII-A-1

  • VIII-C-2.

    Inspect, service, or replace air filters, filter housings, and intake duct work.VIII-C-2

  • VIII-C-3.

    Inspect integrity of the exhaust manifold, exhaust pipes, muffler(s), catalytic converter(s), resonator(s), tail pipe(s), and heat shields; determine necessary action.VIII-C-3

  • VIII-C-5.

    Check and refill diesel exhaust fluid (DEF).VIII-C-5

  • ASE-A-21.

    Inspect canister, lines/hoses, mechanical and electrical components of the evaporative emissions control system (EVAP).ASE-A-21

Preparing Vehicle for Customer14.00

  • ST-D-1.

    Ensure vehicle is prepared to return to customer per school/company policy. (floor mats, steering wheel cover, etc.)ST-D-1

Personal Standards15.00

  • ST-E-1.

    Reports to work daily on time; able to take directions and motivated to accomplish the task at hand.ST-E-1

  • ST-E-2.

    Dresses appropriately and uses language and manners suitable for the workplace.ST-E-2

  • ST-E-3.

    Maintains appropriate personal hygiene.ST-E-3

  • ST-E-4.

    Meets and maintains employment eligibility criteria, such as drug/alcohol-free status, clean driving record, etc.ST-E-4

  • ST-E-5.

    Demonstrates honesty, integrity, and reliability.ST-E-5

Work Habits/Ethic16.00

  • ST-F-1.

    Complies with workplace policies/laws.ST-F-1

  • ST-F-2.

    Contributes to the success of the team, assists others and requests help when needed.ST-F-2

  • ST-F-3.

    Works well with all customers and coworkers.ST-F-3

  • ST-F-4.

    Negotiates solutions to interpersonal and workplace conflicts.ST-F-4

  • ST-F-5.

    Contributes ideas and initiative.ST-F-5

  • ST-F-6.

    Follows directions.ST-F-6

  • ST-F-7.

    Communicates (written and verbal) effectively with customers and coworkers.ST-F-7

  • ST-F-8.

    Reads and interprets workplace documents; writes clearly and concisely.ST-F-8

  • ST-F-9.

    Analyzes and resolves problems that arise in completing assigned tasks.ST-F-9

  • ST-F-10.

    Organizes and implements a productive plan of work.ST-F-10

  • ST-F-11.

    Uses scientific, technical, engineering and mathematics principles and reasoning to accomplish assigned tasks.ST-F-11

  • ST-F-12.

    Identifies and address the needs of all customers, providing helpful, courteous and knowledgeable service and advice as needed.ST-F-12

Frequently asked questions

What grade levels do these standards cover?
Grade 9, Grade 10, Grade 11, and Grade 12
When were these standards adopted?
2016
Where can I read the official document?
Introduction to Automotive Service

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